I need help

If English is a problem, our interpreters speak more than 90 languages.

Their services are free for women who need to talk about violence.

I am Deaf or Hard-of-Hearing. I need help with English.

I am in danger.

I need to talk to someone right now.

I have recently

  • left my husband or partner or family
  • been threatened, stalked or hurt by my husband or partner or someone in my family
  • been sexually assaulted
  • been feeling suicidal because of childhood sexual abuse/incest

We provide counselling, legal and interpretation services to women who have experienced violence. Click below for information on more topics:

Urgent help

 

I am in danger.

In an emergency call 911.

See our list of emergency numbers for more services you can contact.

I need to talk with someone right now.

Please call the Assaulted Women’s Helpline

  • Toll free: 1-866-863-0511
  • GTA: 416-863-0511
  • TTY toll free: 1-866-863-7868

This is a 24-hour hotline for women in Ontario with services in many languages.

I have recently

  • left my husband or partner or family
  • been threatened by my husband or partner or someone in my family
  • been hurt by my husband or partner or someone in my family
  • been stalked by my husband or partner or someone in my family
  • been sexually assaulted
  • been feeling suicidal because of childhood sexual abuse/incest

If so, you may be in danger. For immediate help, call 911 or other emergency services for support. Please call us during business hours for referrals to services and for information on how to keep safe: 416-323-9149.

Our services

Give us a call. We provide free counselling and transitional housing support to women who have experienced

  • spousal abuse
  • adult sexual assault
  • childhood sexual abuse
  • abuse by care givers or other people

We can help you heal and recover. We can help you with services such as housing and income support. We can go with you to appointments. Learn more about our counselling services. Our number is 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.

Give us a call. We provide free legal services to women who have experienced

  • spousal assault
  • adult sexual assault
  • childhood sexual abuse
  • violence against you as a woman in your home country

Learn more about our legal services. Our number is 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.

Yes. We can talk about how to handle your situation and how you can stay safe. You have options. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
Please do not use email to send us information about your experience of abuse. If your abuser sees your email, it could put you in danger. Email is also a record that police and lawyers can use if you become involved in the legal system. Learn more about email and other online safety information. If your email is safe, we can use it to set up an appointment. We will only respond if you tell us it is safe to do so. We do not provide counselling through email. We would welcome a phone call. Our number is 416-323-9149. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
Please call us again. Please tell us if it is safe to call you back and safe to leave a message. If we are not sure, we won’t call. We don’t want to endanger you. Say your name and phone number clearly. Sometimes we cannot return a call because the phone number is not complete or not clear. We can only return calls during business hours: 9 a.m. to 5 p.m. Please tell us when we can call you. Please leave a message. We will return your call. Our number is 416-323-9149.
We care deeply about creating a positive experience for you, whether we provide you with help or refer you to another service. If you have a complaint about our services, please call 416-323-9149. We will put you in touch with the appropriate person.

Abuse

Are you unsure if what you are experiencing is abuse? We are happy to speak to you about this. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
Sexual abuse can include unwanted touching, unwelcome sexual comments, exposure to sexual images or pornography without permission, human trafficking, leering, “flashing”, incest and giving alcohol or drugs in order to have sex. If you have been sexually abused or you think you may have been sexually abused or you are not sure, we are here to help. Please call us at 416-232-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
The person could be your husband, a parent or a child. It could be another relative or someone living in the same household. It could be your ex-partner, friend, or co-worker, your doctor, coach or a stranger. Please call us at 416-323-9149, ext. 234. We can help. We can tell you about our services. We can also refer you to our lawyers or to other useful services. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
Your support is very helpful to her. If you think she is in immediate danger, call 911. There are also other emergency services that you or she can contact. Listen to her story and give her information about support services. If you think she needs legal help, direct her to websites that provide legal information. It might be frustrating trying to help. It often takes time for a woman to leave an abusive relationship. She may worry that leaving will only increase the abuse. We can’t call a woman unless she asks us to. When she is ready to talk about her situation, ask her to call us at 416-323-9149, ext. 234. We can tell her about our support options and offer legal help if she needs it. She may have to leave a message. Ask her to leave a name and number and tell us a time when we can call. She must tell us if it is safe for us to call her back and safe for us to leave a message.

Safety

If the danger is immediate, call 911. If not, call the Assaulted Women’s Helpline at

  • Toll free: 1-866-863-0511
  • GTA: 416-863-0511
  • TTY toll free: 1-866-863-7868

This is a 24-hour hotline for women in Ontario, with services in many languages. They will help. We can help you make a safety plan. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message. See our list of emergency numbers for more services you can contact.

Please call us. We can help. We have transition and housing staff who can help you make a safety plan. Their number is 416-323-9149, ext. 234. If you need a restraining order, our family court support staff can help. Their number is 416-323-9149, ext. 233. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
A “restraining order” is a legal document made to protect you from an abuser. Our legal services can provide more information and may be able to help you get one from a judge. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
There are different ways to get protection. Our legal services can provide you with information. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
We may be able to help. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.

Your children

You need to act quickly. Call Legal Aid Ontario at 1-800-668-8258. They may be able to issue the certificate you need on the day you call. You can also call us at 416-323-9149, ext. 278. Please tell us CAS has taken your children so we can assist you properly. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
Our staff may be able to go with you to meetings with CAS. We can help you identify problems and find parenting classes if they are required. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
Leaving your spouse does not mean that you will lose your children. Child custody decisions are based on a number of factors that the family court will consider. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
If the situation is urgent, go to your closest family court and speak with an advice lawyer or duty counsel about emergency custody orders, restraining orders or other options. If this is less urgent, please make an appointment with our Family Court Support staff by calling us at 416-323-9149, ext. 233. You may have to leave a message. Please say your name and number clearly and tell us a time when we can call. Please tell us if it is safe to call you back and safe to leave a message.
We can talk with you about custody and access and about how to protect your children. We can also refer you to a lawyer. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
Call us at 416-323-9149, ext. 278. We can discuss what options you have to re-establish contact with your children. We can also refer you to a lawyer for advice. You may have to leave a message. Please say you name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.

Partner abuse

If you don’t want to leave, but you still want to talk to someone, please call us. We can talk about what you can do and how to keep safe. You have options. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
You will not necessarily lose your children. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message, so please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
You will not necessarily be deported. It depends on the situation. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
Your rights to your home or other property depend upon your marital status and other factors such as whether the property was bought during your relationship. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
We can provide you with information and advice about your legal rights. We can provide you with representation in the family law system or refer you to a lawyer for further assistance. We can also assess any danger you may be in and help you devise a safety plan. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.

Sexual assault

Sexual assault is when somebody touches you in a sexual way on purpose, directly or indirectly, without yourconsent.Someone may force you to have sex if they threaten to hurt you or someone close to you.
If a sexual assault happened to you in the past or recently, we can provide counselling support and referrals. If this happened to you very recently, please get medical help. Many hospitals provide care for sexual assault. You can receive medicine and testing for sexually transmitted infections (STIs). If you wish, the hospital can collect evidence of the assault using a “rape kit”, in case you want to talk to the police. Please call us at 416-323-9149, ext. 234. We can help. We can provide information about protection orders, reporting to the police, criminal charges and the possibility of prosecution of the person who assaulted you. You can reach our legal staff at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message. If you are calling about a recent sexual assault, let us know in your message so that we can assist you properly.
It is the responsibility of the police to decide whether a crime has been committed and whether to lay charges. Generally the police will want your cooperation in this. However, you may feel unable to help them. For information and support, contact our legal staff at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
We may be able to help. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
Withdrawing charges can be a complicated matter. Generally it is up to the Crown attorney to decide whether or not to proceed with a trial. However, we can assist you to make your wishes known to the Crown. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
If that happens, you are entitled to be represented by a separate lawyer. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
This is a complex question and there are many factors that relate to how the police may decide whether or not to charge an abuser.. We can give you information. We can also refer you to a lawyer for advice. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.

Childhood sexual abuse/incest

Sexual abuse is unwanted touching, unwelcome sexual comments, exposure to sexual images or pornography without permission, human trafficking, leering, “flashing”, incest and giving alcohol or drugs in order to have sex.
Often a survivor will feel like she is going “crazy” when in fact she is coping. Sometimes coping on your own is a struggle. If you need someone to talk to, we can help. There are supports. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
You may feel confused and need to sort out what you want to do. We can help. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
Any abuse you experienced as a child can be investigated by the police and can give rise to criminal charges. Please call our legal staff at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly, and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.

Housing and money

If you are a woman who has experienced abuse, our Transitional and Housing Support staff can help you find shelter or housing. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
If you are a woman who has experienced abuse, we can help you deal with Ontario Works, ODSP and income support. We can help you find affordable housing and child care subsidies. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
Your rights to your home or other property depend upon your marital status and other factors such as whether the property was bought during your relationship. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.

If you are deaf or hard-of-hearing

If you have experienced partner abuse, sexual assault or are the victim of human trafficking, we can provide free ASL interpretation. A service provider must book an appointment for you. Have them call us.
You can email us. Tell us if you are deaf or hard-of-hearing so that we can accommodate you when we meet. We will only respond to your email if you tell us it is safe to do so. Please do not use email to send us information about your experience of abuse. If your abuser sees your email, it could put you in danger. Email is also a record that police and lawyers can use if you become involved in the legal system. Learn more about online safety.

If you need help with English

We provide free language interpretation to women who have been abused by their partners, sexually assaulted or are victims of human trafficking. A service provider must book an appointment on a woman’s behalf. If you need a language interpreter, ask your service provider to call us.
We provide free language interpretation to women who have been abused by their partners, sexually assaulted or are victims of human trafficking. A service provider must book an appointment on a woman’s behalf. To learn more, click here or contact us at 416-323-9149, ext. 236. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Our interpreters can also be hired for things such as interviews, medical appointments and labour arbitration, and for translation of documents. To learn more, visit www.interpreterservicestoronto.ca or call 416-323-9149, ext. 251.

Immigration

It is important that you receive some legal advice as soon as possible. Please contact us for information and referral to a lawyer. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
If you are a woman who has experienced abuse, please call us at 416-323-9149, ext. 278. It is important to receive legal advice as soon as possible with respect to the criminal charges against you, any upcoming trial or if you have been advised to plead guilty. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message. Please tell us the purpose of your call so that we can assist you properly.
You will not necessarily be deported, even if he is sponsoring you. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
You may need to act quickly. If you are a woman who has experienced violence, we can help you explore your options. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
You may need to act quickly. If you are a woman who has experienced violence, we can help you explore your options. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
Immigration law in Canada changed in significant ways as of June 30, 2012. You may need to act quickly because deadlines for filing applications have been shortened. If you are a woman who has experienced violence, we can help you explore your options. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.

Forced marriage

A marriage is something that must be entered into with the full and free will of the people getting married. Both individuals should feel that they have made the choice to marry. Forced marriage is a practice in which a marriage takes place without the full consent of the individuals getting married. It is when pressure, threats and/or violence are used to “force” one or both people to marry against their will. A forced marriage can happen to anyone — of any gender or of any age. Forced marriage is a form of violence.
In an arranged marriage both the bride and groom choose whether or not they will marry the person suggested to them by their families. In a forced marriage there is no freedom of choice. Consent is the defining difference between the two.
You are not alone. This is not your fault. We can support you. Please call us at 416-323-9149, ext. 234. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
There are service providers and community agencies that can provide resources and support. Please call us at 416-323-9149, ext. 234. We can help you. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.

Charges for assault

We can give you legal information and refer you to a lawyer. We do not provide legal representation in criminal law cases. You can also speak with duty counsel in the criminal courts about your rights and options. You may also be eligible for assistance with Elizabeth Fry Toronto. For more information, please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
If you are a woman who has experienced abuse, please call us at 416-323-9149, ext. 278. It is important to receive legal advice as soon as possible with respect to the criminal charges against you, any upcoming trial or if you have been advised to plead guilty. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message. Please tell us the purpose of your call so that we can assist you properly.
Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to one of our family law lawyers for advice. You may have to leave a message. Please say you your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
We can provide you with support and information about the criminal justice system, discuss your rights and responsibilities (including your participation in a trial), and discuss any concerns you may have about the process. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message. You can also contact the Victim Witness Assistance Program for help at 1-888-579-2888.
We can give information about the criminal justice process. We can also refer you to a lawyer to talk about your obligations, responsibilities and rights. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe for us to call you back and safe to leave a message.
We may be able to help. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
Withdrawing charges can be a complicated matter. Generally it is up to the crown attorney to decide whether or not to proceed with a trial. However, we can assist you to make your wishes known to the crown. Please call us at 416-323-9149, ext. 278. We can give you information. We can also refer you to a lawyer for advice. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.

Lawyers

If you are or were in an abusive relationship, we provide legal information, advice, assistance with Legal Aid applications and referrals to lawyers outside our agency. Please call us at 416-323-9149, ext. 278. If you can’t afford a lawyer and do not qualify for legal aid, one of our lawyers may be able to represent you (depending upon the current demand for our services), or we may be able to provide you with assistance through our Family Court Support Program Contact this service at 416-323-9149, ext. 233. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
We can discuss your concerns with you in more detail and/or may be able to provide you with a second opinion. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.
We provide assessments to women who have experienced violence. Please call us at 416-323-9149, ext. 234 to make an appointment. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message.

Other questions

If you need legal information or advice, visit the Legal Aid Ontario website at www.legalaid.on.ca to find a legal clinic and other free legal services. For other issues, call 211 to learn about various services in your community. Online visit www.211ontario.ca or www.211Toronto.ca.
If you are a man who is seeking counselling services to deal with abuse in your life, there is help. For partner abuse

  • Women’s College Hospital Sexual Assault Domestic Violence Care Centre, 416 323 6040
  • Family Services of Toronto, Service Access Unit, 416-595-9618

For adult survivors of childhood sexual abuse/incest

  • Women’s College Hospital Trauma Program, 416-323-6400 extension 7321
  • Family Services of Toronto, Service Access Unit, 416-595-9618

For sexual assault

  • Women’s College Hospital Sexual Assault Domestic Violence Care Centre, 416-323-6040
  • Toronto Rape Crisis Center, 416-597-8808

If you need legal information or advice, please visit the Legal Aid Ontario website at www.legalaid.on.ca to find a legal clinic and other free legal services in your community.

If you are a woman who has experienced violence we can provide you with referrals for services outside our area. Please call us at 416-323-9149, ext. 278. You may have to leave a message. Please say your name and number clearly and tell us when we can reach you. Please tell us if it is safe to call you back and safe to leave a message. You may also wish to call the Assaulted Women’s Helpline at:

  • Toll Free: 1-866-863-0511
  • GTA: 416-863-0511
  • TTY Toll Free: 1-866-863-7868

This is 24-hour hotline for women in Ontario, with services in many languages. If you need legal information or advice, visit the Legal Aid Ontario website at www.legalaid.on.ca to find a legal clinic and other free legal services in your community.

Websites you can visit: